We guarantee that we provide high-quality service with a personalized approach. However, we cannot and do not guarantee that a review will not be removed by any review platform for any reason, as they regularly update their Fraud Detection Algorithms and investigate each review. Unfortunately, it is not possible to predict how their Fraud Detection Algorithm and internal approval policy will be modified in the future, and a review can be blocked or removed for various reasons. You need to be prepared for this occurrence, as it sometimes happens with any business, including real customer reviews.
Each website has its owner—real people, not robots. They can shut down the website, redesign it, change the terms of service anytime, or delete any reviews they receive on their 'property' to your page if they wish. They maintain their website for their own benefits, not yours. Just like your company wants a good reputation score for its own benefits, not for anyone else, right? We hope you realize this.
We offer a 6-month refill warranty, meaning we will restore a review for free upon your request within 6 months if it has been removed. This way, you get two reviews for the price of one.
Please note that the warranty does not apply if you use our service and another service simultaneously. In this case, we may stop processing the order and terminate cooperation without a refund.
Our service has a unique Anti-Fraud-based approach. Requesting our services in combination with reviews from other services makes no sense for your and our success. It only has a negative impact on your business page quality and on the quality of our accounts. We do not support this type of cooperation.
For your information, some hotspots that platforms pay attention to for deciding whether a review should be blocked or removed upon verification include:
- Your Business page's history logs in their system and on-page activity from the beginning, checking for suspicious activity.
- The activity history of the accounts that left reviews for your business, including when and how they were created and how they came to your Business page to leave a review. Ordering reviews from different services simultaneously or within a year is risky unless you know they use organically clear accounts and reviews for their customers.
- The text of the review itself, checking if it looks like a promotional ad rather than a genuine customer experience.
While we do not guarantee that a review will not be removed or blocked, we are more than happy to replace it for you and post it again for free within 6 months upon your request.